Contact & Support

Get in Touch with Merqavelyn

Whether you have a question about the platform, need support with an existing request, or are ready to submit a new access request, the Merqavelyn team is here to help.

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Contact Details

How to Reach the Merqavelyn Team

You can contact Merqavelyn using any of the methods below. For access requests and detailed queries, the contact form is the fastest route to a response.

Email

[email protected]
For all support queries, access requests, and platform questions. The team aims to respond within one business day.

Phone

+44 20 7946 0312
Available Monday to Friday, 9:00–17:00 GMT. For urgent queries or clarifications relating to an ongoing access request.

Address

Merqavelyn Ltd
27 Finsbury Square
London, EC2A 1AG
United Kingdom

Send a Message

Contact Form

Use the form below to send your message directly to the Merqavelyn support team. Please describe your query as clearly as possible. The team may follow up for clarification before providing a response.

We will reply to this address.

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The Merqavelyn support team operates from London

Submitting an Access Request

To request access to the Merqavelyn platform, please use the contact form above and select "Platform Access Request" as your request type. Include a brief description of your intended use of the platform. The support team will review your submission and respond as soon as possible.

  • Select "Platform Access Request" from the request type dropdown
  • Include your full name and an active email address you regularly check
  • Describe clearly how you plan to use the Merqavelyn platform
  • The team may follow up with additional questions before confirming access
  • Once approved, onboarding instructions will be sent to your registered email

Ongoing Support

Platform Support for Merqavelyn Users

Once you have access to the Merqavelyn platform, the support team remains available to assist with any questions or issues that arise during your use of the digital workspace.

Technical Queries

For questions about how specific platform features work or how to navigate the Merqavelyn interface, contact support via email with a description of your query.

Access Issues

If you experience any difficulty accessing your dashboard or need to update your account details, the support team can assist via email or phone during business hours.

General Enquiries

For any other questions about Merqavelyn — including platform scope, feature availability, or general information — use the contact form or send an email to [email protected].